Quizzes & Puzzles1 min ago
I have a letter from a phone company/internet provider
I have a letter from a phone company/internet provider which states contact is for 12 months but when I asked them to check ( could not find letter then) they said 18 months ?? Who is right ?? Thanks Twinny
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For more on marking an answer as the "Best Answer", please visit our FAQ.i took out a supposed contract for internet & phone with line rental they said 18 months to me -reduced cost for 6 months, within 1 month they say the line rental is increasing - its in their Ts & Cs they can do it, but i think a bit underhand, that was 1 of the key factors for going with them gggrrrrr.
Last year I renewed my contract with BT for a further 12 months , 2 months later I received a letter saying they were increasing the cost . I phoned them and said as far as I was concerned they had an obligation to honour the contract they had agreed on , after much huffing and puffing they agreed I could leave them without any penalties.
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