Unordered Phone.

sapelesam | 15:05 Thu 19th Oct 2017 | Shopping & Style

37 Answers

Signed for a parcel at the door this morning, addressed to me, no return address and no paperwork. I don't even know who the courier was, didn't see a vehicle. Thought my wife had used my eBay or Amazon account, no to that as well. Opened it, brand new Samsung Galaxy S8 mobile. I can obviously get the IMEI number but wouldn't know how to trace sender/owner. Do I just wait and see if somebody contacts me?

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jackthehat

Best Answer

http://www.telegraph.co.uk/finance/personalfinance/money-saving-tips/jessicainvestigates/10385330/Mobile-phone-delivery-scam-on-the-rise.html

15:27 Thu 19th Oct 2017

Go To Best Answer

Blubster

This happened to me a few years ago. Luckily I had the foresight not to accept the package but after a week or so a company sent me a letter saying that I owed them `x` number of pounds for the phone which I ignored. Around a month later I got a call from a debt recovery firm demanding payment for the phone I never got. In the end I contacted the police's on-line fraud section and they knew of the scam and gave me a reference number which I then gave to the debt collection company. I wasn't bothered any more after that.

gingejbee

I'm waiting for an update on this....what genuine company sends an expensive phone to somebody who hasn't ordered it (and already paid for it)? No identifiable courier, no return address and no paperwork...I'd fear the worst!

sapelesam

Question Author

Follow up. I've had a response from Samsung, that was quick. They have confirmed that they supplied the phone, factory unlocked, ie Sim Free, to a large UK online retailer. They can't tell me who it is, but they have contacted the retailer to try and find out what is going on. I will update as and when.

gingejbee

Thanks...it's like a on-going mystery....I'm intrigued......

sapelesam

Question Author

Update for all who followed the unordered phone saga. Got a call this evening from a large retailer, what we once called a catalogue retailer. Phone was paid for by a customer and the delivery name and address was mine. The purchaser has had no physical contact with the phone and doesn't have the IMEI number. Supplier has said that I am free to do as I wish with the phone, but suggested I keep it in packaging for six weeks. Stranger than fiction. Just a note, nobody I know would do this.

hc4361

How bizarre! They obviously know who bought it but can't tell you. It must have been sent as a gift if there was no receipt or other paperwork included.

Keep it in the box for a while - if the payment is recalled they will want the phone back

sapelesam

Question Author

Cheers hc, I think that's why the chap suggested the six weeks, that's what the bizzies said as well.

Jackdaw33

Looks like someone has bought you a surprise present.

hc4361

Would somebody you know buy the phone as a Christmas present for somebody in their own household and send it to yours to keep the surprise?

sapelesam

Question Author

Probably jumping the gun but five and a half weeks and it's on eBay. Best price I've seen is £526.

sapelesam

Question Author

Jackdaw and hc, there is a nil percent chance of either.

fiction-factory

I would just be careful in case some credit card you no longer use was charged for this.

Sometimes the fraud can be a bit more unusual. Someone offers to send a courier to collect, pays you, asks you to pay the courier- and then their payment fails. Or some can simply be cashback related- someone buys through Topcashback or similar, gets a 10% cashback, and then cancels the order or the original payment fails.

mikey4444

It might just be a genuine mistake, after all, millions of items are posted out every week these days here in Britain.

But it is extremely odd that the package contained no info on the sender ?

Let us know what happens on this Sam.

sapelesam

Question Author

The Samsung Saga comes to an end. I received an email this morning from the retailer that sent the unordered phone. They have found a fault in their system that had connected my details as an alternate delivery address for another customer. This has now been corrected and they have told me to keep the phone as compensation for the problems they caused. I am quite astonished by their generosity, not complaining though.

hc4361

How fab! Great that the mystery has been solved with no sinister undertones. Lucky git :D