ChatterBank3 mins ago
Scanner glass
3 Answers
Help please !!
I have a HP 5400C scanner but unfortunately the underside of the glass has somehow become very dirty. I have contacted HP asking if I can do this myself - you can imagine what their answer was !! Does anybody out there know if this is possible (there only seems to be 4 screws holding the top and bottom together), or alternatively, somewhere that would do the job for me. Any help would be appreciated
Many thanks
FBG40
I have a HP 5400C scanner but unfortunately the underside of the glass has somehow become very dirty. I have contacted HP asking if I can do this myself - you can imagine what their answer was !! Does anybody out there know if this is possible (there only seems to be 4 screws holding the top and bottom together), or alternatively, somewhere that would do the job for me. Any help would be appreciated
Many thanks
FBG40
Answers
Best Answer
No best answer has yet been selected by fbg40. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.The HP website advises that it's not possible to clean the underside of the glass, "due to electrical shock hazards". However, the site does provide instructions for some models. These don't include yours but you might find something similar here:
2300C &3500C scanners:
http://h10025.www1.hp.com/ewfrf/wc/document?lc =en&cc=us&dlc=en&docname=bps05616
5300C & 5370C scanners:
http://h10025.www1.hp.com/ewfrf/wc/document?lc =en&cc=us&lang=en&product=59064&dlc=en&docname =bps03891
Chris
2300C &3500C scanners:
http://h10025.www1.hp.com/ewfrf/wc/document?lc =en&cc=us&dlc=en&docname=bps05616
5300C & 5370C scanners:
http://h10025.www1.hp.com/ewfrf/wc/document?lc =en&cc=us&lang=en&product=59064&dlc=en&docname =bps03891
Chris
PS: I think that this site is less likely to be directly helpful - keep clicking 'next step' to see what's involved - but it does suggest a possible cause of the problem. It might be worth keeping this in mind when you reassemble everything:
http://www.instructables.com/id/EKLYPU7P6EEWIF NBBZ/
Chris
http://www.instructables.com/id/EKLYPU7P6EEWIF NBBZ/
Chris