Donate SIGN UP

giving information on phone?

Avatar Image
gina32 | 11:34 Mon 05th Jul 2010 | ChatterBank
3 Answers
why is it that when i make a payment over the phone or request an engineer for something i have to give all my details to an automated thing then when i do get to speak to a human i get asked all the questions again? whats the point in the automated thing first???? except for the cost that is.
Gravatar

Answers

1 to 3 of 3rss feed

Best Answer

No best answer has yet been selected by gina32. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Sorry, I need to ask you a few questions for security reasons before I can answer this.
lol... indeed
Yes I feel the same gina32, and Sky is my main bugbear.
When you phone them they ask you to give your telephone number using the key pad, then when you finally get through after pressing 1,,2,3 2 4, then another choice of 1,2,3,4 they ask for your name, address, postal code, then ask for your password.

We seem to be going backward with technology.

1 to 3 of 3rss feed

Do you know the answer?

giving information on phone?

Answer Question >>