Computers I am able to understand ( although still learning ) but mobile Phones completely leave me confused. The mobile phone I use, for emergency purposes only, could well have been one that Noah had aboard the Ark.
Anyway, I recall having read on the internet that Chrome is Not the best of Browsers and can be problematic with some sites. It might follow therefore that Answerbank has a conflict problem with Chrome, just as it is known to have with Internet Explorer.
Best I can suggest......Change your Browser.
Hans.