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Question Error

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arabbadot | 10:24 Thu 03rd Aug 2023 | Editor's Blog
12 Answers
"An error occurred when trying to ask a new question"
how can ask a question now
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Just go to the section you want and try again.
Question Author
Thank you Naomi. I have tried that several times but get the same response. I will close the app and open and see if that helps
arabbadot, I hope that works. I don't understand why you can't post a question elsewhere. You've successfully posted one here. Every section works the same way.
This is a question - you have managed to post this with no problem.

Question Author
agreed and so the refusal to accept my other question is more puzzling.
I will try rephrasing my question
arabbadot, please keep us updated.
You need to delete your browser history and then try again.
AB is not an app it is a website. Any glitch will be in your browser history. Get rid of it, and you should be fine.
Question Author
Thank you Gromit. Not sure if I understand how to do that. Do I simply delete the website from my iPad and Mac? If so Do I lose all my AB history, or will that be restored when I reinstall?
arabbadot, no need to delete the website. I'm not very technical but you'll find 'delete history' on the drop down menu on your tools icon. I'm sure someone else can explain it better than I can.
Question Author
Thank you Naomi and Chelle.
I deleted history and resubmitted my question to Technology (hardly surprising :-) ) and the question was accepted.
Useful technique to know so thank you again.
Yeahhh! :o)

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