Shopping & Style3 mins ago
Excellent Customer Relations (Not!)
Does anyone else find that stupid ad for Aviva really annoying? The one where the poor "Existing" customer is being questioned and terrorised like a Murderer or Serial Killer to find out that he is NOT a "NEW" customer?
If that's the way they treat their existing customers, I think I'd go elsewhere! Go Compare Web search here we go, ha ha ☺
If that's the way they treat their existing customers, I think I'd go elsewhere! Go Compare Web search here we go, ha ha ☺
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Best Answer
No best answer has yet been selected by CaptainS. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Quite clever actually.I renewed my car insurance on the 14th. The broker sadly told me my premium had increased from£380 to £540. It was with Aviva. Absolutely no change in my circumstances with regard to car,address,accidents,convictions or drivers. If I had gone back to Aviva with a different name directly but otherwise the same circumstances as a 'new' customer I am sure they would offer me the original lower premium around £380. I changed insurers myself and added a third driver to my policy. The first premium this year was £380 .10p. I am sure it will not be that price next year. No loyalty rewards these days.
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