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Pinotage, that's great! The one we're looking for dates back to mid-late 90's, one of their black and white boardroom screen plays focused on a immediate crisis. The woman chairing the meeting is finding out who is responsible for the problem they're experiencing. Having sought blame around the room it eventual dawns on her that she is ultimately responsible. Unsure of the IBM tag line for this; I think it came before their more recent tag of "on demand". Ring any bells?