Problem is pets are so easy to come by, I really grill my puppy buyers and they don't get one unless I am sure they know exactly what they are taking on and are capable of looking after one. For my part I provide the information they need together with advice and the promise of an instant return if for any reason things don't work out. I am on the end of the phone 24 hours a day and until the day I get the call to say they have gone to rainbow bridge they are still my babies.