Hope you find a solution Sandy. I tend to find that with my hearing loss that the version I hear of things always tends to be much more interesting than what is actually said :)
Where ever you go to get a hearing test will request you to have then syringed before you go. You'd need to put oil in then for about a week before hand.
I have recently had an NHS hearing aid that is perfect. Neat little grey part behind my ear [matches me hair lol]
I'd definitely start at the surgery as they can refer you unless your having a private hearing aid.
I saw my doctor first, he sent me to the hospital for a hearing test. I now have two NHS hearing aids, also neat little grey ones. It is worth it, if it is wax all well and good if not, hearing aids are no problem.