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Employment Support Allowance
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Mine has suddenly stopped and I wondered if anyone else had had this. I have read that they only give you ESA for a year (contributions based) but I have had no letter to say they are stopping mine. I have tried to phone them but was cut off twice due to call volumes. Anyone got any ideas?
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For more on marking an answer as the "Best Answer", please visit our FAQ.The legislation introducing the twelve-month time limit for some folk in receipt of contributions based ESA is working its way through Parliament still. The earliest it will take effect is April 2012. There could be a number of reasons for the ESA stopping, no current medical cerificate, failure to return the WCA questionnaire, failure to attend the WCA, it's been stopped to prompt you to make contact, it's a mistake etc. etc. The best thing to do is continue trying to contact the Benefit Centre paying the ESA, they'll be the ones who will know for sure, not us. If you can't get through, go to the Jobcentre and ask them to email the Benefit Centre and ask that they call you back within three hours.
Don't know if these rules are for just tameside but the dwp will not ring you back.
one lady near me had a lot of trouble and every time they said they would ring they never did
then one nice person at the dwp explained they had been told not to phone back
and when they said to her that they would it was just to get her off the phone
one lady near me had a lot of trouble and every time they said they would ring they never did
then one nice person at the dwp explained they had been told not to phone back
and when they said to her that they would it was just to get her off the phone
I have spent ages on various 0845 numbers over the past few days and nobody picks up, and then I am cut off. I even went to the Job Centre yesterday (or rather my friend did as I can't walk) and they said they couldn't answer the phone because they were so short staffed. So, basically I can't do anything til January 3rd. It's completely crap!