Don't they get your goat Gness (not Tony's ;) I was also told this same cliche by an NHS chiropractor (or of same ilk) After much pummelling when he actually bruised my kidney and left me in agony for 2 months, he said "Oh, I see your problem, you have one leg 1" shorter than the other. (I could have told him that - I always have problems with the length of my jeans) He fished out a business card a said "I have a friend who is a podiatrist (friend - O yeah) and he will fix you up with a build up in your shoe" I asked him if he was NHS but he said "No, but he is excellent and won't charge much as I have recommended you" - Piffle! Needless to say I never went and my back problem got better on it's own. I think they just trot out the same old excuse if they don't know how to treat the problem. ;)