As I long term victim of the wax I'd suggest a few drops of almond or olive oil into the affected ear, lying with the head to one side, affected ear upward for 15-20 minutes giving the oil a chance to act on the wax.
Repeat two or three times a day for up to two weeks or until resolved.
Don't be tempted to help things along with mechanical methods, especially as it's already painful and let things evolve on their own.
It's frustrating and all takes time but should work in the end.