Don't go direct to the Council; they may be willing to negotiate with you but it is unlikely you would obtain as much as you may be entitled to. Most personal injury solicitors offer a free half hour consultation at the end of which they should be able to tell whether you have a claim and, in your case where the injury and its impact is relatively straightforward to assess (unlike, say, a head trauma injury), provide you with a ball park figure of compensation. There are two kinds of compensation - general damages and special damages. General damages compensate you for the injury itself i.e your broken thumb. Special damages and any other expenses and losses an injured person has suffered as a result of their injury, e.g. loss of past and future earnings and cost of medical care such as physio etc. If you have legal expenses cover with your household insurance, this may cover you for the costs of taking legal advice. How long a case takes to settle largely depends on how quickly the injured person recovers (or if it is an injury from which they will never fully recover, then the point at which the person's condition is 'stabilised' and the point at which its impact on the person's future can be assessed). Most personal injury cases do not end up in court; they should not have to unless there is a material dispute with regard to the facts of the case and quantum (i.e. the amount being claimed is in dispute).