Lat night during a routine enquiry I found out that an arrangement has been made between myself & my bank. BUT this never happened!!
I never made an arrangement with anybody!!
I dont know how to argue this now??? Its like my word against theirs & they keep arguing that no arrangements would be made if I hadnt agreed to them??
milo - any arrangement with a bank will be in writing and you will have been asked to sign a document to indicate your agreement to its terms. Have they got such a document and is it your signature on the bottom?