getting paid

[ronronatron]

what is the next stage of billing a customer after the initial invoice (is given but ignored) for doing work for them in their home. i.e Plastering

[buildersmate]

The billing is the invoice.
Several ways to go forward, but probably best to ring them, state the obvious and ask why they have not paid you. Best to do this over the phone as you can gauge the extent to which extracting the money is going to be a problem. It also enables you to check that they are happy with the work (ask them).
Try and avoid the cheque in the post promises - offer to go and collect the cheque.
If you are not getting anywhere, the end-point is a threat, then action, to take them to the small claims procedure in the County County to try and recover your money. Doesn't cost much to invoke, and if successful, gets a court order for you to be paid.

[david small]

I used to call around personaly, never failed me. you could send a reminder, then a final demand mentioning court action. Good luck, it is a rotten situation to be in.

[ronronatron]

have been round but never in and to far to keep going backwards and forwards tried calling but all i get is answerphone have just found out the corgi guy hasnt been paid either for his call out looks like i`ll have to go legal with it thanks anyway

[mormess]

I sympathise. Some clients are rude ******* and when you finally catch them they say they're not happy with the work - if so, why didn't they contact you??

I've used a company here in Cardiff who chase debts for you and then, only if they get the client to pay you, invoice you 15% of the debt. They do it all politely but know how to communicate with the debtor to get results. You might be able to add their 15% on top of the bill. Find one in your area who does the same but don't go with one who needs paying up front!