Internet Banking

[midagetrolop]

We have just found out that our local bank is closing in April. Where we live is pretty rural and we would have to travel someway to get to another branch of our bank. So we are thinking of internet banking. I am a little nervous after hearing on the news of all this hacking into accounts. Is it safe and is it easy. I have POA on my elderly mother's account and third party on my son's account will I still be able to deal with their business on line? Thanks in anticipation.

[EDDIE51]

I have Barclays On-Line with PIN Sentry
It is as foolproof as you can get , never had a hint of a problem, 3 accounts over 10 years.
http://www.barclays.co.uk/Helpsupport/UpgradetoPINsentry/P1242559314766

[sherrardk]

I do all of my banking online, it doesn't worry me.

[Peter Pedant]

I am over sixty so you know what I am gonna say

I have also been cloned which totally sapped any appetite for internet banking

Like my peers I write and scan cheques for virtually every transaction which has business connections. I have to do a banj statement reconciliation every month which I agree is a pain in the urse

I am aware that 90% of people under 20 have never written a cheque and have no idea where they live ( in a chequebook )

[whiskeryron]

I highly recommend Nationwide on line banking, I am 90 y/old & when I joined them a few years back they took care of all transfers & etc without me doing a thing & they are so so reliant in every way including top security.

[Ken4155]

I'm with Lloyds and i do feel safe because, in addition to my password being needed to access my account, 3 random numbers/letters (from a self generated 12 digit second password) is also needed. It is also obvious that the bank monitor the usual types of transactions i perform (my on line betting accounts and a few bills i pay) because if any unusual transaction is attempted, the request is initially denied until such time as i have responded to an immediate text from the bank. I attempted to purchase a new laptop for £229 on the first Sunday of this month and the transaction was refused. I did not receive a text so attempted the transaction on th Monday. Refused again but received an immediate text to which i responded and 5 mins later, the transaction went through in time for me to collect said laptop at 2pm.

[EDDIE51]

P P I have also been cloned, but it was due to on line banking that I found out about it in time to get it stopped. The clone was nothing to do with internet banking it was a scanner inserted into a supermarket cash point.
But due to on line banking I saw it immediately and the bank cancelled all the dodgy transactions. ( someone in Northern Cyprus apparently used my card just 2 minutes after I used it in the local sub post office post office)

[Tuvok]

Some banks you can deposit and withdraw money at the Post Office (eg. TSB! Santander)

[chrissa1]

I'm over 60 too and have used on-line banking for as long as it has been around. Totally agree with Eddie51. I check my bank account, daily and therefore, although ithas never happened to me, any anomalies would be identified straightaway.

Go for it.

[tonyav]

HSBC internet banking, have used it for a few years now and no problems so far.

[wiltsman]

Further to Tuvok's reply, I'm with Lloyds Internet Banking and use my village Post Office for withdrawing money and paying in cheques. I don't really miss having a local bank branch. It's quite rare for me to need to travel to the actual nearest bank.

[lankeela]

I'm with the Co-op which has very few branches so use the Post Office for depositing cheques but they do take an extra day to get to the bank before they are processed. I use the internet to do most other banking stuff. I don't have enough to worry about anyone hacking into it - they'II be Iucky to get anything out of my account.

[sivam]

RBS. No problems over the years. Check daily. Very convenient.

[hc4361]

I use internet banking with TSB, Santander, Nationwide and Barclays and have no worries about it. I don't know how I managed my money without it!

I will not use it on public wifi though because that is never secure enough.

[EDDIE51]

hc4361, Barclays with pin sentry is fully secure even on a public computer.
You must have the actual card with you to put in the PIN sentry to get the unique set of 8 figures to enter on screen. The set of numbers only lasts for that one visit to the banking site. Even if you want to log in again a few seconds later you need to put the card in the reader again and get a new set of numbers.

[hc4361]

I know, Eddie, and Nationwide uses something similar but I still would not do internet banking in a public place using free wifi.

[Tilly2]

Go for it, Midage. It will be ok.

[SpikeyBush]

Indeed, go for it but make sure the anti virus software is up to date on the computer you're using and never respond to any emails which may appear to come from your bank. If in doubt, call your bank on the telephone number on the back of your card or on your statements to verify the validity of any requests in your inbox.

[Old_Geezer]

Amazing how many who are recommending it seem to find it necessary to do a daily check, and hope they can convince the bank of anything they say is amiss. Also it is a sad reflection on today's society that the banks are so dedicated to the bottom line that they think they need not provide the proper service to the community and close branches, and have fewer tellers on where the branch still exists. It's the way society is going. But given the dodgy banking systems any additional risk from Net banking is probably going to be unnoticed. It's surprising that even after the many many reports of IT failure and things going wrong they still think these computer systems, and how they are run, are safe/secure. As a general rule use your PC at home, try not to do banking in a public place from the free WiFi. (Better still form a protest group and convince your local bank to do the right thing.)

[Canary42]

I've used internet banking for years (Naywest and TSB) without any problems. I did suffer identity theft on my Tesco Credit Card account (which I pay online) but they spotted it and warned me in time to prevent any fraud. Between us we then took corrective action.