Credit Card Payments

[hjshjs]

I've had a credit card with a specific company for about 10 or 11 months now. I also send a manual payment of£15 ( just over enough to cover minimum each month). I send the payment either 13th or 15th of each month depending on when I get paid. Just recently I found that I was charged a late for late payment even though I sent payment the same time of the month as I always do, with no previous issues. I explained this to them and they refunded the late payment but I wanted to know why this had happened. They told me that the payment I made showed I had two payments of £15 for the May statement and £0 for the June statement, as it's all to do with when the statements are produced. I'm still very annoyed about this as it goes against my name in credit ratings, and I always make sure I pay each month to avoid this. Just because the statements are produced in a way that alters things slightly, I've been penalised for it.

I'm yet to respond to them but I'd like to know what would happen if I set up a direct debit for a certain day of each month which I was advised to do. This would surely result in the same thing......

Any advice would be appreciated.

Thanks

[Buenchico]

You actually incurred the late payment charge because you paid slightly too early. i.e. you made the June payment before the company had issued their bill, so it was credited against the May bill.

All that you need to do is to pay a little later (say around the 20th of each month), either manually or by direct debit, and you should have no further problems.