Hi tommo
Yes I have used this service. I filled in the online questionnaire and had to call them as there was a query about some of my expenditure. It was a simple matter and was all cleared up very quickly and they have worked out a repayment schedule for me, contacted all my creditors and have always answered any questions quickly. I was in pretty dire straits financially and it is a relief to get some sort of repayment system sorted even though at the current rate it will take time to pay everything off.
They are helpful - please don't be tempted to go to one of these who take a percentage of your repayments.
Good luck