its highly likely that you now have a CCJ against your name and that would be why they have not collected, get your credit file from Experian, Equifax & Call Credit and see for yourself, they may not take your salary but by applying to them and their giving you a step account they now know where you live so dont be surprised if you dont get a knock on your door soon from a collection agency. my best advise is, if you owe them money, save up between 2-3 thousand and IF they havent been in touch by then, call them, tell them you owe them, offer them full and final payment in settlement for what you have saved and get a letter of satisfaction from them, send a copy to the reference agencies (listed above) and settle your CCJ. hope that helps