Executive Office Skills

[cas42]

I am currently doing an executive office skills course and would like some help. I am not asking for you to do my homework just offer some pointers. I need to answer the following questions:
1) Why is it imprtant to introduce and maintain good standards of personnel administration?
2) List 2 areas of good practice within personnel administration.
3) How does good practice in personnel administation improve business effectiveness?

Thanks for any help that you can give.

[MarkRae]

Very strange questions, to my way of thinking. The first one says to me "Why is it important to do personnel administration properly?" As opposed to what? Not doing it properly? You could be flippant and answer "Because to introduce and maintain *bad* standards of personnel administration would be silly and would probably lose me my job.", but that's unlikely to earn you many marks. Based on previous tests on this course, what sort of answers are they actually looking for...?

[Count-A-Strong]

I thought personelle admin was called Human Resources these days?

[boxtops]

If you don't have efficient personnel admin processes in place, you may not be compliant with current employment law, and leave yourself open to the possibility of being sued. People's individual files must be up to date.

[Maydup]

Two areas of good practise could be to have a Disciplinary and Grievance procedure in place and available to all staff and to ensure all staff have a written contract within 1 month of their start date.

Good practise reduces staff turnover and happy staff means happy customers.

[cas42]

Thanks boxtops and Maidup for your replies - this has helped me at least start my assignment.