ChatterBank1 min ago
Are halifax just a rubbish bank?
33 Answers
I´ve been with them 35 years, but when it comes to getting an Online account, seemingly impossible. I originally thought it was my fault, now i know it isnt, when i try to sign in, my password+ or username isnt recognised!!! I´m now on my 5th new password!! and yet another phonecall which is a joke in itself, because the requested numbers to press eg press 1, 2, 3 or 4 dont work properly.
should i change bank?
should i change bank?
Answers
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Ive had so much more trouble with Halifax than any other bank. Even when trying to sort out my MIL accounts with us now being LPOA. Every other Bank was very understanding about it all but Halifax.......!!! Ive been with Barclays since about 1966 and they have always been great no matter which branch I visit.
They may be rubbish but in my experience many of the problems with passwords is down to user error. A common problem is that they use the 'save password' facility but then forget and start typing the password again. Caps lock is another problem, as are simply mistyping or misremembering the passowrd.
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