ChatterBank2 mins ago
Mobile phone charges
5 Answers
My daughter phoned a mobile number advertising a job in London. It turns out this number is Sri Lanka and she has a bill of £242 for the month. I think I know the answer but any chance of redress?
I would add she took the job but there would be little chance of redress there - not nice people.
I would add she took the job but there would be little chance of redress there - not nice people.
Answers
Best Answer
No best answer has yet been selected by Suetheramble. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.If the number was clearly an international one then one has to pay what for what one uses. I assume the number was long enough, starting with a 00 (or maybe +) ? In which case the caller knows and opts to make and be charged for the call.
On the other hand if it was a national number which had roamed to Sri Lanka then the called party should have been liable for the forwarded portion of the call, and it ought not to have appeared on your daughter's bill.
The third option was that it was a premium rate number she called, I suppose, in which case the caller pays again.
Probably worth finding out the facts and querying your service provider, but I suspect your daughter's bill may be correct.
On the other hand if it was a national number which had roamed to Sri Lanka then the called party should have been liable for the forwarded portion of the call, and it ought not to have appeared on your daughter's bill.
The third option was that it was a premium rate number she called, I suppose, in which case the caller pays again.
Probably worth finding out the facts and querying your service provider, but I suspect your daughter's bill may be correct.