Unauthorised payment

[Helenrogerson]

I have had a card payment leave my bank account for £14.95 titled LV8* GB Discounts. I have no idea what this is. I have called the bank and all they can tell me is that it is a subscription (I haven't subscribed to anything) and they are going to try and cancel it for me. Does anyone have any idea what this is? Thanks.

[factor-fiction]

Did you take some items on a 'free ' trial?

[Helenrogerson]

No nothing at all. I haven't given anyone my card details either. The only new recent thing I have set up for payments is iTunes

[ubasses]

Have you contacted i Tunes to see if it them?

[fredkins]

I was going to suggest that also Helen.

[ABerrant]

Any relation to this?

http://whocallsme.com...mber.aspx/08000962925

[joko]

Could it be LV insurance... or littlewoods vouchers?

[hc4361]

Seems to be Thane Direct, which sells online and through a shopping channel.

[gough123]

i have just noticed the same payment gone out of my account LV8* GB Discounts for the same amount £14.95 on 10th October, i found it strange because i have just been in hospital and have not used my card in some time. I looked back at my statements and noticed it was also taken out of my account last month 10th September and i have no idea what it is for, i am about to contact my bank now. If anybody has any information it would be appreciated, thanks

[factor-fiction]

Often it turns out to be a simple explanation- maybe the name on the statement wasn't what you'd have expected or someone in the family has used the card. I hope you find out soon to put your mind at rest

[factor-fiction]

http://whocallsme.com...er.aspx/08000962925/2
This confirms what I thought- some sort of 'free' trial.- have you ordered something online or via TV?

[gough123]

i have just spoken to someone from my bank(halifax) they have informed me that the payment was taken out by Dell computer systems and that i should contact them, i find this strange as i have brought nothing at all from dell

[Becksta]

I have just had the same thing and realised that it is the Great British Discount free trial scheme. I inadvertantly joined when through KandCo there was an offer for a pre paid £20.00 Mastercard. Not reading emails properly when they came through I didn't in the end claim the £20.00 card or realise that I would need to cancel membership after 30 days! Lesson learnt.

[Becksta]

I have just had the same thing and realised that it is the Great British Discount free trial scheme. I inadvertantly joined when through KandCo there was an offer for a pre paid £20.00 Mastercard. Not reading emails properly when they came through I didn't in the end claim the £20.00 card or realise that I would need to cancel membership after 30 days! Lesson learnt.

[factor-fiction]

Thanks Becksta- I think there is a good chance that Helenrogerson and gough123 inadvertently subscribed in the same way. Quite often 'free trials' turn into a subscription

[Becksta]

Oh and to be fair when I contacted them they gave me my money back.

[atpubice2]

Hello I called my bank and nxt to the info on my online banking was a phone number where it says lv8 ect i rang it and pressed one even thoughwasnt prompted and spoke to advisor. It is a company Rail Easy gave my info too when i booked train tickets and filled out a form for cash back, i assumed was rail easy but ive not recieved cash bk and the LV place have said they will refund my money, so will see if 5 days if bk in bank, my bank natwest offer a service also to help if i dont get it back. maybe ask urs too

[gough123]

hi becksta, i remember something about a prepaid mastercard, i received no card and didn't realise i had subscribed to anything, can i please ask how you contacted them to cancel and receive a refund as i did not receive any email about a subscription and had forgotten all about applying for the card, thanks.

[boyfox30]

I have had exactly the same but on the 27th Oct. Ive no idea what it is

[SJR03]

Hi All

I had the same problem. Turns out my parter ticked a box when he bought something from Millet Sports online for a 30 day free trial of shopper discounts. I rang them up 08000962925 and the guy there was very helpful and cancelled the subscription and is arranging a refund. Will let you all know if and when it turns up.

[jon_mac_1374]

I had the same issue, turned out flybe were the culprits, I'd signed up to some cash back scheme when I bought flights. (never got the cash back strangely enough and of course nowhere did it mention that I'd soon be paying £15/month for non-existent discounts.).

It was quite easy to sort out, phoned my bank and got the number of the firm (which I've forgotten now). Supposed to get a refund within the next 10 days.