Strands #248 “Strumming Right...
Quizzes & Puzzles7 mins ago
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For more on marking an answer as the "Best Answer", please visit our FAQ.Have you just swithched?
These companies always trying to make you switch to them to save money but they dont. They seem to be saving money at first compare to your previous suppliers. Then they adjust the payments and say due to the usage your new monthly payment should be increased. That had happened to mine and we have signed a contract but I am going to switch soon.
Does it cost more this year than last? It shouldnt cost that much more if your circumstances hasnt changed.
Have they read the meters or the bill estimated? That would make a lot of difference.
Switch suppliers, compare prices on
I had a similar problem some time back and I am afraid it is my fault.
Regardless of the fact you are paying them monthly, you still receive bills every 1/4 and if you check them you will see your arrear mounting up each time. They are in effect giving you credit and I think its reasonable that after 12 months they want to see this amount reducing as opposed to increasing.
I for one check my bills each time and ensure they are using actual readings and not estimates, if the arrears have risen since the last bill I then increase the payment.
I would write to them and offer a reasonable repayment term. I was successful with my request and paid it off over the following 12 months. Say to them, you are not disputing the amount and you are willing to pay but the most you can afford is X amount.
Good Luck