Where's Our Cash??

[meglet]

I got married last Thursday and yesterday my new hubby and I opened a joint account at Barclays to pay in our wedding gift money. We paid in about £800 cash and 18 cheques. Today we have both checked our accounts online and we can see the new account but the balance is £0. We appreciate the cheques will take a few days but shouldn't the cash show up immediately?

[Psybbo]

Cheques take 5 working days to clear, it may be because of bank holiday Friday and Monday the balance is not showing.

[boxtops]

I would have thought not, given that this is a new account which has to be set up by the Bank, then Friday was a bank holiday so no transactions would be entered after 3 p.m. You'll have to check with them when they reopen on Tuesday - I hope you've retained the paying in slips.

[meglet]

We paid the cash and cheques in yesterday i.e. Saturday (so not a bank holiday) at about 2.00 pm. I'm a bit concerned as I can't find the paying in slip receipt.

[muchlovex]

Usually it will show in the account within a few working days. Maybe their systems have not yet been updated as its a bank hol weekend.

[tiggerblue10]

I've made transactions on a Saturday but they don't show up until the next working days so I'd give it till Tuesday.

[jackthehat]

If you put the cash on the same paying-in slip as the cheques, you may have to wait for the cheques to clear before the cash shows up. We have encountered this problem before, although it was with RBS. Now we ensure that cash and cheques are paid in on separate slips.

[meglet]

Yes, maybe muchlove. I just thought cash was instant!

I'll check again Tuesday before panicking.

[EvianBaby]

Cheques should still show, just as uncleared funds. If nothing shows in Tuesday go to branch you paid it into with your paying in slip.

I recently paid a cheque in at a Barclays branch and someone there, for no apparent reason, put the cheque and slip in a cupboard without doing anything with them and forgot about them. It was only when I went in to query why there was nothing showing on my account that she remembered about them.

[meglet]

Really JTH? I never knew that was a possibility. Many thanks.

[Kathyan]

When I pay in cash and cheques together I always put them on separate paying in slips. This is because I was told that if you pay them in together on one slip it takes longer for it to show on your account.

[muchlovex]

Can you ring Barclay's now? Don't know if they're open, but it might out your mind at rest.

P.s. Congrats on getting married! x

[skycarey1]

For this you need to ask you to save local staff, if necessary, you can first consult a lawyer, then according to the relevant provisions of the law to safeguard their legitimate rights and interests. In the legal premise for their strong evidence, when necessary, may bring a lawsuit.

[spudqueen]

Saturday is not a 'working' day for banks, so any transactions you do on a Saturday will not actually be processed until the next working day, usually Monday, but in this case it will be Tuesday.

Congratulations on your wedding!

[DangerUXD]

They would show if it was a banking day. Saturday is not a banking day, essentially they open but the transactions will not show untill Monday. As you say the cash is instantly cleared and if you went back an hour later and drew it out you'd be fine as they have an internal interim short balance system. The issue here is with the main system that Barclays use and it will not show until they have done a major batch the cheques will start to show on Monday as uncleared funds. Yes ladies and gentlemen you are at the mercy of the late great Grace Hopper who's Cobol code still handles 90% of bank transactions world wide.

[DangerUXD]

Tuesday!

[DangerUXD]

is the cash shoing now?

[mccfluff]

i paid cash in on sat and it showed in my balance immediatly

[DangerUXD]

which bank? they all have different systems, some of the ex building societies for example do show instant updates.

[mccfluff]

santander

[DangerUXD]

Abbey national, ex BS