Quizzes & Puzzles1 min ago
Paypal Purchase
4 Answers
I bought an item on EBay which I've paid for via paypal . This took place about 2 weeks ago. After a week passed and still no sign of item I decided to contact seller. The seller responded saying the payment hasn't fully gone through to her account. So I check the status at my end and it says payment 'unclaimed' There are a few reasons why this can happen and I sent an email to the seller showing the reasons why (she is new to eBay)
She said she would get it sorted asap and have it delivered, however I needed this item for a specific date and there was no chance it was hoping to get delivered in time so I asked her if she wouldn't mind cancelling and refunding me the money, which she is happy to do.
The problem I have is that she has already left positive feedback for me. There is no option to cancel the transaction and I'm a bit stuck as to where to go from here.
In summary
I've paid ( £60 out of my account )
She's left me positive feedback for payment
Its unclaimed by her for whatever reason
She doesn't know how to cancel transaction
No option to offer refund??
Stuck
Thanks
She said she would get it sorted asap and have it delivered, however I needed this item for a specific date and there was no chance it was hoping to get delivered in time so I asked her if she wouldn't mind cancelling and refunding me the money, which she is happy to do.
The problem I have is that she has already left positive feedback for me. There is no option to cancel the transaction and I'm a bit stuck as to where to go from here.
In summary
I've paid ( £60 out of my account )
She's left me positive feedback for payment
Its unclaimed by her for whatever reason
She doesn't know how to cancel transaction
No option to offer refund??
Stuck
Thanks
Answers
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