Money

[millerxxx]

my pal bought a ladys jacket .on .linego 2 weeks .ago
paid with credit .card .got a letter to day saying they owe them 22pounds
minium payment due 1o pounds..
it also says
having checked your account we find that u have not .made the required payments to your account.
they do not understand why they have to pay extra money
when they paid in full by card
thanks for your help in advance

[Zacs-Master]

Have they challenged it with the supplier? Sent them a copy of their credit card statement showing the payment made?

[factor-fiction]

Was £22 the full price?
They'd be much better off asking linego

[millerxxx]

yes 22 pounds was the full price
thank you

[millerxxx]

who is linego
ta

[Zacs-Master]

Your first line mentions them miller.

[factor-fiction]

You mention 'linego' in the first line of the first verse.
I now realise you meant she bought it 'online' 2 weeks ago. For linego I mean the supplier

[gingejbee]

Your pal needs to check that the payment made in full on credit card really did get processed...check with credit card issuer.

[gingejbee]

...I say this because (some years ago) I paid my car insurance with a credit card, only to find several weeks later that the payment hadn't been processed!

[Nibble]

Two things to do immediately - first check with the credit card company that your pal's payment was actually made with that card - it sounds as if it wasn't.

Secondly, they needs to go back to the supplier to ask how they showed on the order how the were paying - the company think they have set up a credit account with them, which is why they have sent a statement asking for money,

[factor-fiction]

Your pal may find a credit account has been set up and no money has been deducted from the card. So I'd suggest checking with your credit card company then contacting the merchant

[millerxxx]

thanks for info nibble
they phoned up cus services
they were told one item was not paid for
they have paid now
yhanks again