Natwest Lost My Friends Cheque

[Neoglow]

Hello, any help would be greatly appreciated, this is a long ongoing case so I will try to make it short and simple... my friend
-received a large compensation cheque which she put into her Natwest account
-a week later she saw her new balance, the next day the bank stated a large transaction was done and if they should freeze the account, she said yes and will go in the next day to discuss
-her balance was zero and they will look into it, we just thought it was some glitch
-on her statement under the transaction it said "unknown"
-after about 2 months the bank manager said they don't know what happened and sorry but they are closing the case.
-she contacted the police and been thoroughly investigating...
With the evidence and lack of we have thus far does anyone know how we can get solid evidence the cheque was put in. We are getting info from the cheque clearing company, the sender of the cheque confirmed the funds were transferred. What possible essential holes have we not covered and is there anyone besides the bank who would have dealt with the cheque in the 5 days?
Many thanks.

[Neoglow]

I am pretty much looking for things to help as evidence. I will definitely pass on the message in regards to the senders side. Hopefully there will be some type of closure there.

[Neoglow]

Everything that is not rocket science I would have assumed would be covered by the investigators BUT as I am only helping and support her with info I will mention this to her.
The account was active at the time.

[gness]

Neo....not much help but what happened to us may be food for thought.
My mother-in-law won some money and gave my husband a cheque for £500...a fortune in those days.
We paid it in and had a little spending spree using cheques...which bounced.

After much denial by the bank and refusal to do anything my father-in-law found a mysterious sum of £500 in his account.
He and my husband had the same initials as well as surname and the cheque had been put in his account....luckily....because the bank had more or less accused us of trying it on....had it gone elsewhere I don't know what would have happened.

I shouldn't happen now....but it shouldn't have happened then I guess.

Good Luck...

[Peter Pedant]

Well it is obvious we dont have all the facts.
so we cant really say anything useful

The fact that there is an ongoing court case, and the police are involved means that ? perhaps your friend has been indicted for fraud ?
or the manager has ?

in which case you are looking beyond acquittal to a civil case for recovery

... and "the judge not knowing which cheque clearing company"

excuse me what ? has this cheque been presented twice - to natwest and a cheque clearing company ?

No wonder people dont understand what is going on

[factor-fiction]

I completely agree, Peter.

[Neoglow]

What facts do you want, the issue and info is there already.
"the judge not knowing which cheque clearing company"... yes EXUSE YOU but who said that??
I said "he never even heard of the cheque clearing company", which all GB cheques go to in the cheque clearing process.
But thanks to everyone else who actually had some good input.

[factor-fiction]

I don't think you have explained what the court case was about.
Was it a criminal case?
Who was being charged and with what?

[Peter Pedant]

I think like FF ( who didnt take too long to break his own rule )
I have to retire to the sideline and gawp

[mumstheword1]

I work in a bank and none of this makes any sense .

[Tuvok]

Years ago I bought something from Currys and took out an extended warranty.

Can't remember why I found out it - when I went to bank to query it discovered the bank took payment from someone elses account.