Quizzes & Puzzles0 min ago
Bank Account - Data Protection
11 Answers
Have had two payments from business clients who inadvertently failed to provide any information to help us identify the invoice numbers so that we could mark them off as paid.
Spoke to bank who wouldn't provide any information because of 'data protection'. Surely they could have either asked their customer for permission to pass on the information (we only needed an Invoice number) or asked their customer to get in touch with us to provide it.
Was that too much to ask or is it all about 'data protection'?
Spoke to bank who wouldn't provide any information because of 'data protection'. Surely they could have either asked their customer for permission to pass on the information (we only needed an Invoice number) or asked their customer to get in touch with us to provide it.
Was that too much to ask or is it all about 'data protection'?
Answers
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what either your or the client's bank could do to help and even if the could, I guess it may have been a case of "I know, I will use the DPA to avoid doing any work to find out?"
Looks like this is something you will need to address direct with the clients or their own account departments?
A customer of ours invariably made payments without quoting any details. After several months, our accounts department got fed up of the behaviour so I shredded the next cheque received and issued an overdue account notice. We never had any problems after that.
what either your or the client's bank could do to help and even if the could, I guess it may have been a case of "I know, I will use the DPA to avoid doing any work to find out?"
Looks like this is something you will need to address direct with the clients or their own account departments?
A customer of ours invariably made payments without quoting any details. After several months, our accounts department got fed up of the behaviour so I shredded the next cheque received and issued an overdue account notice. We never had any problems after that.
I think this is pukka to be honest
you say you spoke to the bank and they dont know if you are Mother Reilly or whomever
new GDPR roolz
so they are pretty well bound to say rules is rules is rules
I think they were refusing to give you someone else's data
which I would have thought was within the law
( there is no implied consent on the payer than bank info wd pass their info onto the payee to assist his accounting )
I had tesco bank refuse to receive data about their being defrauded.
I did give benjie doodah (the CEO) a good ear-pulling over this.
werent tesco later defrauded ..... yes I wrote to them again and said they would have to pay all their out of pocket customers because they had done NOTHING when I had warned them a year or so previously. Benjie doo dah wrote a less than enthusiatic reply saying he remembered me.
you say you spoke to the bank and they dont know if you are Mother Reilly or whomever
new GDPR roolz
so they are pretty well bound to say rules is rules is rules
I think they were refusing to give you someone else's data
which I would have thought was within the law
( there is no implied consent on the payer than bank info wd pass their info onto the payee to assist his accounting )
I had tesco bank refuse to receive data about their being defrauded.
I did give benjie doodah (the CEO) a good ear-pulling over this.
werent tesco later defrauded ..... yes I wrote to them again and said they would have to pay all their out of pocket customers because they had done NOTHING when I had warned them a year or so previously. Benjie doo dah wrote a less than enthusiatic reply saying he remembered me.
// Looks like this is something you will need to address direct with the clients or their own account departments? //
great bean counters think alike Flawnska
I love your name - sort of the lady's equiv of flonski - perhaps a musician poet or turn of the century revolutionary - a tsarist judge perhaps
yes I thought of doing that
but the payee doesnt know which little blighter it is that is forgetting....
because if he did, then he could reconcile the pay,ment to the invoice.
great bean counters think alike Flawnska
I love your name - sort of the lady's equiv of flonski - perhaps a musician poet or turn of the century revolutionary - a tsarist judge perhaps
yes I thought of doing that
but the payee doesnt know which little blighter it is that is forgetting....
because if he did, then he could reconcile the pay,ment to the invoice.