Donate SIGN UP

Online Banking

Avatar Image
jennyjoan | 16:54 Mon 08th Oct 2018 | Business & Finance
6 Answers
First time ever - went on to log onto above and it accepted ID - then absolutely refused the Passcode and Reg Number.

I haven't done anything different - just like it stopped - why would that happen.

My bank are sending me a new passcode etc but just wondered.
Gravatar

Answers

1 to 6 of 6rss feed

Best Answer

No best answer has yet been selected by jennyjoan. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Ask your bank.
Were you logging on to the "genuine" bank site or a fake copy.

If it was a fake copy then whoever runs the "fake copy" site now has your ID, passcode and reg number so can now logon to the official site and steal all your money !
Good advice. I nearly fell for it once until they made the mistake of asking for my PIN.
If you are with TSB, that's normal...
This happened when I bought a new computer. Not having any details I just googled my bank. Apparently when you do this the fake/rogue websites appear at the top of the list. It took me 10 hours and three phone calls to resolve the issue.

1 to 6 of 6rss feed

Do you know the answer?

Online Banking

Answer Question >>