Crosswords1 min ago
Contacting Barclays Bank
31 Answers
I am trying to find an e-mail address to report to Barclays that they keep sending me e-mails for someone else (I've never had an account with them).
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Can't see an email address but you could try on line chat:
https:/
https:/
When I was working - different bank - there wasn't any general email addresses, we all had our own but gave them out sparingly to customers or we would have probably have been inundated. Mainly to be used internally.
I think that link for non customers is probably the nearest thing.
Things may be different now and somebody better at digging round the internet may be able to come up with something later.
I think that link for non customers is probably the nearest thing.
Things may be different now and somebody better at digging round the internet may be able to come up with something later.
This is the phone number for non-customers to make a complaint
0800 282 390
Or you can use their 'chat' for non-customers
https:/
0800 282 390
Or you can use their 'chat' for non-customers
https:/
Are you even sure that the emails are genuine?
If they're addressed to "Dear Mr Andrew Theist", they might well be.
However if they're addressed to "Dear Customer" they're almost certainly scam emails, which are sent out to millions of email addresses at random in the hope of finding people who're both Barclay's customers and highly gullible.
If they're addressed to "Dear Mr Andrew Theist", they might well be.
However if they're addressed to "Dear Customer" they're almost certainly scam emails, which are sent out to millions of email addresses at random in the hope of finding people who're both Barclay's customers and highly gullible.
Forward it to
[email protected]
[email protected]
The e-mails do not have an opening "Dear....."
I do believe they are genuine, and simply mailshots to a customer who has agreed to Barclays sending info/offers etc. I have been forwarding them to Barclays security dept, but they now (after I suggested I might contact the press about it) tell me they are unable to communicate with Barclays to look into it. Barclays chatbots cannot help at all - they are just pretend people who trot out the website responses. I'll probably just put up with deleting them when they arrive; I wasted most of this morning trying to make contact. Thanks for all your suggestions.
I do believe they are genuine, and simply mailshots to a customer who has agreed to Barclays sending info/offers etc. I have been forwarding them to Barclays security dept, but they now (after I suggested I might contact the press about it) tell me they are unable to communicate with Barclays to look into it. Barclays chatbots cannot help at all - they are just pretend people who trot out the website responses. I'll probably just put up with deleting them when they arrive; I wasted most of this morning trying to make contact. Thanks for all your suggestions.
[email protected] - no less than the CEO
I'm a Barclays customer, so I've just taken a look at the full headers for genuine emails sent from Barclays. They all show 'assure1.barclays.co.uk' as the sending server, with an IP address of 176.74.179.99
Examine the full headers for one of the emails you've been receiving to see if that's what you also see. (To view the full headers you might need to click on a little 'information' button or just look for something like 'view extended header'). If you see something similar, the emails are genuine; if you don't, they're fakes.
Examine the full headers for one of the emails you've been receiving to see if that's what you also see. (To view the full headers you might need to click on a little 'information' button or just look for something like 'view extended header'). If you see something similar, the emails are genuine; if you don't, they're fakes.
