One shop, tenants in until Feb 22 last year. Total Energy holding the tricity account. Meter read given on the basis of an estimate but it proved to be that the meter was knackered and a new one installed that gave a read in March of 24420.
They are now trying to claim that the actual is 41340 but haven't given any date - have asked on this.
If they can prove this and that the read was before the handover, who is liable, the tenant or the landlord - as in us.
I'm also suspicious that the tenant was reassigned to Total in some Ofgem sweep-out last year/2020 such as Green Energy going under.
'the user has to pay for any electricity they used up till feb 22nd 2021.'
Yes, I think DT is aware of that, Bednobs. The issue is that if the utility Co are correct and there's more usage than has been paid for by the tenant, who is liable? Unfortunately, I think it will be the Landlord.
Already called my sister to check the clause as she has the original agreement.
Am disputing their so called actual as the meter has been caput as said, the couple from sms having given it life resuscitation on their 'cardiac' equiment at home and having found a last read of 24420! Only about £12500 difference in our favour - us plus ex-tenant - at Total's current pricing.