Subscription Paid To Us Company By Continuous Payment Authority Problem

[barry1010]

For the past four years I have been paying a monthly subscription to a US company and it has been problem free until recently.  

I have been paying £11 a month but a few months ago they started taking £14 a month with no notice.  Every month I emailed them; every time they apologised and refunded the £3 immediately, promising to resolve it.

This month I emailed them again and they are refusing to refund.  This is the reply, "We will be unable to do partial refunds moving forward. We are removing the exchange rate and keeping it a flat rate for members in certain countries. We apologize for the inconvenience. We're unable to process any refund for the currency rate change. Moving forward this is the set fee."

People in the US pay $14 a month, I will now be paying over $17 a month.

Unfortunately I don't have a choice of provided.  

I was not notified of this change.  Is there anything I can do?

[calmck]

Take a look at Revolute. You can chose which currency you want