british gas

[angie26]

I have just switched from british gas to npower, I have just recieved my final bills from bg (gas & electric). on both I have a cancellation fee, one for �45 and one for �30. Could someone please tell what this is for as I have changed suppliers previously without this or any other fee.

I have tried phoning bg, but unable to get through.

[Kathyan]

Did you sign up for the price freeze? If you did, this is the reason for the cancellation fee.

[themas]

If you didn't sign a contract with a fixed period and can't get sense out of BG, go to Energywatch.