I had a nightmare with them when I had to claim, but I would guess that all insurance companies are the same. Essentially, they made me take my poorly car to one of their 'approved' garages 70 miles away, at which point my 300 quid stereo went missing. 2 weeks later I was told the car was a write off. 6 months later I got the money. I was told to claim for my missing stereo... I can't go on, my blood pressure is on the rise again...
Have you had a quote from Tesco? I found them cheaper than Admiral.