Do any of these help? Taken from www.rbs.co.uk
Free Customer Service Review 0808 100 3081
Interest Paying Current Account 0800 121 129
Royalties & Royalties Gold 0800 121 129
Royalties Membership Services 08705 62 55 55
Royalties Gold Membership Services 08705 62 55 55
Mortgages 0800 917 3025
Youth & Children accounts 0808 100 9510
Student & Graduate accounts 0808 100 0148
Savings 0808 100 9510
Stakeholder Pensions 0800 455 565
Other numbers for RBS customers
Digital Banking Helpdesk (Technical Assistance Only) 0845 600 8212
Direct Banking ExpressLine 0800 60 20 80
Direct Banking Customer Advisors (from UK)
Direct Banking Customer Advisors (from overseas) 0845 724 2424
+44 131 549 8888
To join Direct Banking 0845 722 2345
Lost/Stolen Credit Cards 0126 829 8929
Lost/Stolen Bank Cards 0870 513 3550
Royalties Membership Services 08705 62 55 55
Royalties Gold Membership Services 08705 62 55 55
Credit Cards Customer Services 0870 907 0010