Overdraft penalties.

[themalster]

Hi guys,

At the start of June i was overdrawn and the Council Tax and water bills came out of my account to take me almost £200 over my overdraft limit.

Whilst i know it was my fault, at the end of June i was charged £35 twice and also charged £25 as a charge for an unauthorised overdraft.

That total £95 charge at the end of June put me back over my overdraft by £100, so am i correct in assuming that Santander will charge me again at the end of this month for being that much over my overdraft.

Do i have a case for trying to reclaim those charges? When i called them they said it's in my terms and conditions.

Thank you in advance

[factor-fiction]

Don't think so now. But look on the martin lewis site

[granny grump]

I think that you will find that the banks won with regard to overdraft charges - despite martin lewis Go into your bank Thelmaster and come to an arrangement but don't just ignore it - In a lot of cases they aren't the monsters that they are made out to be They just want the money that they are entitled to. They don't want you to get further and further intp debt. Look at renegotiating you overdraft nand when your bills are to be paid in relation to when your money goes into your account and cut back for a few months. Good luck

[chattykathy]

Pay the charges and change your bank! It's the only power you have.They happily use our money to make a profit and then have the cheek to charge more than a loan shark for a measley £200! I've just left Lloyds after nearly 40 years because of a similar situation to yours and have reported them to the Financial Ombudsman. It was the first time I had gone overdrawn and they chargec me £135! I don't suppose I'll get anywhere but it gave me great satisfaction to close my account. It's about time the banks showed us some of the same loyalty we've shown them!

[themalster]

Thank you for your help guys.

I will call them and tell them i want to close my account. May work, may not. Just seems ridiculous that the charges they put onto my account has put me over my limit which will, in turn, let them charge me for it at the end of the month.

[AlBags]

They are all a$$holes in this respect. Barclays charge over £20 a pop under same circumstances ... and they're not afraid to add all the incidences up, either.
Unfortunately, the last test case in court didn't get anywhere.

[AlBags]

... so they're still free to charge anything they like.

[hc4361]

Why do people think it is fine and dandy to help themselves to money that doesn't belong to them?
Internet banking, telephone banking and hole in the wall mini statements means it is easier than ever to key an eye on our bank balance and a quick phone call to arrange a temporary overdraft stops these charges being applied.
We are all given the terms and conditions of our accounts, and we agree to them by keeping the account with that bank.
If you didn't have a bank account and kept the money under the bed, how would you have paid those bills? You wouldn't have had the money to do so, would you?

Why can't people take responsibility for themselves?

[themalster]

Maybe i should have mentioned that my error was actually due to work not paying me on time. So i wasn't "helping myself to money that doesn't belong to me".

And thank you for your helpful tip on internet banking...

[bednobs]

hi, it sounds like you have hit a brick wall with the bank. the best thing you can do is increas your overdraft to cover what's going on.
You might have some recourse with your employer though.

[Skyline D]

If you incurred bank charges as a result of work not paying you on time you should be falling out with your employers about it, not the bank. Whilst they might be willing to waive charges as a goodwill gesture they certainly don't have to. It's not their fault that you went overdrawn either and the charging will be clear in the terms and conditions.

[themalster]

Thanks all.

Will speak to payroll and also see if the bank will waive charges

[boxtops]

Friend of mine went over the agreed overdraft, and a direct debit bounced. Charged for being overdrawn then charged again for the bounced direct debit. I know it's in the T&Cs but if you haven't got much money, you have even less by the time the bank has finished with you.

[boxtops]

PS I have just seen the later post about it being the employers' fault. We had something happen like this at our place, and the employer said that if anyone incurred bank charges because of late banking of payroll, we could apply and they would pay the bank charges. Worth a try.

[themalster]

I know. Just amazes me that they charge me for going over my o/d limit yet charge me £95!!!!

[chattykathy]

I wasn't 'helping myself to money' either, the funds I was transferring from another bank took longer than expected. I ought to say that Lloyds' retention dept phoned me and offered me £200 to stay with them but I told them to stuff it! I've closed all my accounts with them and so has my partner. They've had my salary for nearly 40 years and wouldn't even consider reducing the charges so I've taken my custom elsewhere. On the point of your employer paying you late I'm sure they should reimburse the incurred charges. Good luck!

[R1Geezer]

I just want to thank all those that incur charges, if it wasn't for your disorganisation we'd all be paying for current accounts, so thank you.

[lucca]

hc - your comments would be fair enough if we were talking about decent organisations. Banks are the pits - look at the catastrophic mess they caused and then WE all bailed them out - then next minute they're rewarding themselves massive bonuses with our money! They are all s**t.