completely agree - the culture in the UK is completely disappointing... everyone is looking for a claim, a refund, and excuse to complain etc etc - no one seems to take responsability for themselves. everyone talks about the greedy banks - but what about the greedy claims companies - you are able to claim for everything --- and where does everyone think this money comes from ..... the rest of us!
dont think it will change soon - but there needs to be a line at some point !