Tax credits drop!

[lylabellablueyes]

My partner and my combined income is £15000. We used to get 69 a week for working tax credit. They have now put it down to just 25 even though our details are still the same. I have done a calculation on government website and that says I should be getting 95 a week.

Are they allowed to just put it down based on same info even though this clearly says we should be getting more. I'm struggling to live now.

Thanks

[factor-fiction]

That combined income figure of £15000 pa- is that before tax/NI is deducted or after tax/NI are deducted. (I know your deductions won't be huge but they could make a difference to the tax credit entitement.)

[ummmm]

Factor - they go on gross figures.

[lotsafun]

its sounds extremely low for what you are both earning, i would call them again. Are you in receipt of benefits? sometimes this will effect your tax credits too

[factor-fiction]

Hi ummm- yes, I realise they go off gross figures but I wondered whether the OP is quoting her net pay. For example where the OP says the household income is £15000 maybe this relates to a gross figure of say £17000 and so she is using the wrong figure to work out her entitlemnt to tax credits.
Anyway, the point remains that a call to the tax credits people is needed