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OK sorry,maybe I am being a bit emotional about the army thing, but it has been hard this week-end, knowing that her hubby is going to Afghan just after hearing about 6 soldiers being killed out there, also, you don't know the ins and outs of what she has done this week-end so that she could spend every last minute with him as well as see him off, as well as travelling hundreds of miles in the early hours of the morn with two young children in order to do so!!! So yes hands up, I am guilty of being a bit too emotional about it, I am sorry!!! And yes, I agree that maybe I was too harsh and yes she did say in the nicest possible way... But at the end of the day, my friend only wanted to earn a small living whilst hubby was away and it has turned in to a nightmare!! If you google 'how to re-instate your e-bay account' it is mind blowing in what you can or cannot do, OJ, it isn't that simple to create another account, if you read the web sites, they state how easy it is for e-bay to recognise a user creating another account, and in no way should you do it for someone else, otherwise your account too would be suspended!!! I really appreciate all your help and comments and again, I am sorry if any offence was taken, guess it has just been a touch too emotional this week-end!!! x