she needs it becuase her mobile was faulty ee sent it for repair the stored all her photos of our great grand-son from his birth up to being 1 in febuary
She can ask someone who has been in correspondence with her by email to check what her email address is. If she can find her email address from them she'll then just need to use the 'forgotten password' facility
Try installing a password manager such as Lastpass. This will find stored passwords on your system and put them altogether in a file for you. It should pick up your wife's lost details unless you regularly use a cleaner such as Ccleaner which will remove stored passwords....