Tax Free Childcare Accounts

bednobs | 16:55 Fri 17th Apr 2020 | Family & Relationships

14 Answers

i almost hate to ask this q as i provoked such ire last time i asked about them, but someone might be able to advise me. you have to re-confirm your eligibility every 3 months. It's usually an easy process, but this time i want to close one of the accounts, or not re-confirm for one of them. I can't work out how to do it. The helpline is closed (presumably redeployed to other areas of benefits that need helping more at the mo) does anyone know how to close one of the accounts but not the other if you have 2?

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Buenchico

Does this help?
https://revenuebenefits.org.uk/tax-free-childcare/guidance/how-does-tax-free-childcare-work/making-a-claim/closing-an-account/

wolf63

I can't help you with your query - sorry/sozza in PP language. I remember your last post on this subject and I remember you were getting nasty comments from someone. It was totally out of order.

I have just noticed that Chris has posted an answer - he who knows everything

bednobs

Question Author

its kind of yo to anwer chris but no, not really! If i didnt reconfirm i would lose the other account, which i want to keep

woofgang

you might try emailing them?
https://revenuebenefits.org.uk/contact

I hope you are ok

bednobs

Question Author

not really woofie :)

calmck

Don’t know if this will help but if you go to gov.uk and search child benefits the answer could be there

sherrardk

Could you ask your childcare provider if they know?

THECORBYLOON

When you re-confirm, does that cover all three or can you do it individually?

woofgang

yeah sorry bk silly question really

THECORBYLOON

Their website says the phone line hours have changed, not closed.

"Telephone:
0300 123 4097

Textphone:
0300 123 9232

Opening times:

Our phone line opening hours are temporarily changing to:

Monday to Friday: 8am to 4pm"

bednobs

Question Author

there is no option to confirm for only one and not the other. thanks tcl that proably explains it. i think i did call around 4

bednobs

Question Author

thanks to everyone that answered

THECORBYLOON

Good luck on Monday!