Unpaid cheque

[Booldawg]

Going through some old paperwork I've just discovered a cheque written from my gas/electricity company to me for a refund of �250. Trouble is it was sent December 2007!

As their cust service centre is shut and I'll have to wait until tomorrow does anyone know if they'll re-issue the cheque, and how easy is it for me to prove I've not paid it in? (I'll expect they'll want the old cheque back before sending out a new one)

[Ethel]

Yes they will issue a new cheque. Explain to them over the phone, give the cheque number.

If they want you to send it back, do so be recorded post

[sandmaster]

There should be no problem in getting another cheque - but there will be a delay whilst they check their records and they may make a small charge. It depends how efficient the company is. They have no incentive to rush this through.