TW, our local express is staffed by people who don't know the meaning of the word customer, let alone service, many, sorry aware what this sounds like, can hardly be understood, and so i would only go in if desperate, or need a paper. I don't even shop locally any more, as all our nice shops have gone, replaced with corner stores, which have a huge mark up on goods. So when able, shuffle up to sainsburys, the choice is good, staff ok, and usually can get what's needed, plus the market is just nearby for fruit and veg. I don't like the fact that Tesco has such a hold on our shopping habits, it's not just food any more but everything else, often to the detriment of the smaller outlets.