Hi
I ordered an apple tart slice priced at 2euro 70 cent from la croissanterie restaurant in Dublin. It looked perfect behind the glass beside two other apple tart slices. But the assistant appeared to have some difficulty sliding it on to the cardboard tray and then appeared to be obviously fingering it for at least 10 seconds. When it was put in front of me, the back and front of it were broken off, and there was a crack on the top. I did not very much feel like eating it and brought it home.
Apart from the second middle crack on top, It appears very much the same as when I got it.
I am not sure if it was a bit demeaning, and maybe I should have asked for an alternative or my money back. I would be interested to know other peoples opinion and reaction, would you be satisfied with this?
The time to deal with these things is "then and there" - not mull over them hours or days later.
I would have asked for an undamaged one - or a substantial discount for a substandard item - all said with a smile!
If I didn't feel much like eating it I wouldn't have paid for it. But since you did, and you took it home I think you've accepted it as seen. Eat it up now before it goes stale. (Can only see a tutorial too)