That's not good service at all Jeza, I hav the other extreme I have overnearing social workers always interfering and trying to get us to put mum into care (she has dementia) we were managing quite well until we thought we needed a little help and asked for it and all we got was put her in a home, respite care, (we don't need any respite) yah de yah - what we need is a mix between your indifferent ones and my over officious ones! Time for you to get mad I think - I did they've backed off a little and only communicate through the dementia nurse who monitors mums weight.
Create a fuss, Mic deserves better from these so called professionals and you need to be supported too