While I absolutely agree with the no food waste message, I think HF-W didn't make a great job of the program. He was too scattergun in his approach and didn't make a good job of the filming in Morrisons. If shops are going to offer wonky fruit and veg alongside the perfect ones, there has to be an advantage to the customer to buying it, but its not easy to see how this can be achieved if the price to the supermarket of wonky veg is the same as for pretty ones. To me the ugly courgettes looked older than the pretty ones (Hugh did point this out) The Morissons men said that they had been through the same harvesting process, but I suspect they might have been left on the plant longer.
I think he should have made much much more of the changing of amounts ordered but I think the customer has to take the responsibility for that....customers don't take well to sell outs of what they want and if the supermarket over orders then they have waste and get a kicking for that. Is it possible for customers to go back to not minding if the fresh stuff they want is sold out? How will farmers deal with selling less?