Donate SIGN UP

Ancestry con!

Avatar Image
crisgal | 18:22 Mon 12th May 2008 | Genealogy
6 Answers
I needed to find where someone is buried and used www.ancestry.com to find them.
As I searched, they said "We can give you the information you need, but you must register in order to view it"
The cost was just �6.99 a month, and you can cancel your subscription at any time.
I thought that the info was well worth �6.99 and so signed up, with a view to cancelling almost immediately.
I was very annoyed to see �70 go from my bank account a day later!
The subscription is a MINIMUM of ONE YEAR! It says in the small print that you can't have a refund if more than seven days have past since you registered.
Is there someone I can report them to? I know it's in the terms and conditions, but I didn't see it, so it can't be clear enough.
So, if you're thinking of registering - just be careful!
Gravatar

Answers

1 to 6 of 6rss feed

Best Answer

No best answer has yet been selected by crisgal. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
there is an option to pay monthly, you must have either not unticked the annual subscription box or ticked it yourself. This is an amazing site and there is so much you can use it for.

If it said you could cancel your subscription at any time in the advert, probably yes you could cancel, if you were paying monthly of course.
Question Author
i think that's what I'm so cross at - the fact that it was my own stupid fault!
Oh well, i suppose I might as well try and find out if my ancestors were as dim!
I have always been curious about using that site....tho how usefull is it for finding info about my North American ancestors would be my question.
north!! American pasta??

hope you aint one of them Sioux or Cherokee lol x
allways read the small print.
Are you a member of your local library?

In Flintshire you can access the entire Ancestry database at no cost on their computers, perhaps it's the same where you live.

1 to 6 of 6rss feed

Do you know the answer?

Ancestry con!

Answer Question >>

Related Questions