Kitchen Mixer Tap

[spellright]

Hi, I fitted a Deva kitchen tap two years ago and the cold water side has started to play up.
When I removed the handle I found a white nylon circular toothed cog, which sits on the supply valve, appears to be worn on the internal teeth, thus not operating the 1/4 turn valve properly.
I've had a look at Toolstation and Screwfix but can't find the sort of item I'm after. As the unit is otherwise still in very good condition, I wouldn't want to replace it for the sake of a small plastic cog!
I also looked on Deva spare parts website but didn't see any there either, but I'm sure these must be a regular items to fail.
Could anyone point me in the direction of where I might be able to source a replacement?

[bhg481]

The life expectancy of a tap is much more than 2 years; I would contact either the shop you bought it from or Deva and see what they have to say.

[donny48]

Try here, if you can't see what you want contact them.
http://www.deva.org.uk/products/other/accessories-and-spares/tap-spares/

[spellright]

Thanks for the replies, that's the website I checked earlier. I bought them from Amazon but will email the company direct and see if they would send out a replacement. The tap itself Deva DTC32 has been great.

[The Builder]

If no luck with Deva, then try here...........

https://www.showerdoc.com/shower-spares/kitchen-taps/deva

You can ring them and talk to their sales team

[spellright]

Quick update. Deva were very good. Once I produced a dated receipt, they are going to send me out a pair of inserts free of charge.

[donny48]

Excellent service.

[bhg481]

Any firm can produce faulty goods; it's how they put things right that determines how good a company they are. Full marks to Deva.